Need to contact Metro? Call us for all your train travel needs including timetables, accessibility, station facilities, lost property or level crossing faults.
| Call: |
1800 MY METRO (1800 69 63876) |
| TTY: |
(03) 9619 2727 |
| Website: |
www.metrotrains.com.au |
| Mail: |
Metro Customer Service
GPO Box 1880
MELBOURNE VIC 3001 |
Other Victorian Transport Organisations
Metlink
For train, tram, bus timetable and ticketing information
| Call: |
131 638 (6am - midnight daily) |
| TTY: |
(03) 9619 2727 |
| Mail: |
Metlink Victoria Pty Ltd
GPO Box 4693
MELBOURNE VIC 3001 |
| Website: |
www.metlinkmelbourne.com.au |
Myki
Buy a ticket for trains, trams and buses
| Call: |
13 myki (13 6954)
6:00am - 10pm 7 days a week |
| Mail: |
myki mailbox,
GPO Box 4318,
Melbourne VIC 3001 |
| Website: |
www.myki.com.au |
MetCard Helpline
| Call: |
1800 652 313
8:30am - 6pm Monday to Thursday
8:30am - 9pm Friday
9am - 1pm Saturday |
Interpreter Service
| Call: |
131 638 (6am - midnight daily) |
Public Transport Ombudsman
| Call: |
1800 466 865 or 8623 2111
(9am - 5pm Monday to Friday) |
| TTY: |
1800 809 623 |
| Fax: |
(03) 8623 2100 |
| Mail: |
P.O. Box 538
Collins Street West
MELBOURNE VIC 8007 |
| Website: |
www.ptovic.com.au |
|
|
Yarra Trams
| Call: |
Customer Feedback
1800 800 166 (6am – midnight daily) |
|
Train, Tram and Bus information
131 638 (6am – midnight daily) |
| Mail: |
Customer Service
Yarra Trams
GPO Box 5231
MELBOURNE VIC 3001 |
| Website: |
www.yarratrams.com.au |
V/Line
| Call: |
1800 800 120 (6am – midnight daily)
Information and Reservations
13 61 96 (6am – midnight daily) |
| TTY: |
(03) 9619 2727
|
| Mail: |
Customer Relations
V/Line
Reply Paid 5343
MELBOURNE VIC 3001 |
| Website: |
www.vline.com.au
|