Metro is the name of Melbourne's new metropolitan rail service.

The Metro train network has 15 lines and 211 train stations. We carry around 400,000 customers a day with 149 six-carriage trains across 830 kilometres of track.

Accessing Melbourne’s comprehensive train network is simple – just follow these few steps.

  • Find your nearest station1. Find your nearest station

    The Maps & Stations section of the Metro website has complete maps of Melbourne’s Metro or maps of the each Metro train line.

  • Buy a ticket2. Buy a ticket

    An easy-to-use ticket machine is installed at every Metro station

    If you’re unsure of how to use the ticket machine, tickets can be bought across the counter from Metro employees

    Larger stations may have entry barriers which open automatically when the ticket reader is swiped

    Smaller stations have stand-alone ticket readers which must be swiped before boarding a train

  • Time of next arrival3. Time of next arrival

    Each train station has a Customer Information console containing a green and red button

    When the green button is pressed, an automated broadcast will announce the time of the next arriving train and how many minutes remain until that train arrives


    The red button is for emergencies only

  • All aboard!4. All aboard!

    When the next train arrives, either press the illuminated green button on the train door or open the door by the handle

    Be aware of the small gap between the train and the platform

    The train driver will close the doors automatically once you are safely onboard

  • Arriving at your destination5. Arriving at your destination

    All trains automatically broadcast the name of the next station prior to its arrival

    Most trains also have electronic signs which flash the name of the next station

    Should either or both of these services be temporarily unavailable, look for on-board network maps to find your destination

  • Exiting a train6. Exiting a train

    Similar to boarding a train, either press the illuminated green button on the train door or open the door by the handle

    Mind the gap between the train and platform

    The train driver will close the doors automatically once you are safely on the platform

  • Leaving the station7. Leaving the station

    At larger stations, look for the exit barriers which open automatically when your Metcard is inserted or myki card is touched on/off

    For smaller stations, look for the stand-alone ticket readers as you leave

    Need any assistance? Look for a Metro employee or call 1800 MY METRO (1800 69 63876) and we’ll be able to help.